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| HAVE A QUESTION? 1-866-512-2740 |
PRIVACY POLICY
The following information will be helpful in explaining our policy regarding any personal information you may give to us when visiting our site. FiveStarFido.com's goal in collecting personal information online is only to provide you with a unsurpassed customer service. By knowing your preferences we can deliver relevant information, catered just for you, and gaurantees that your visit to our site is fast, simple, and productive.
FiveStarFido.com collects personally identifying information only (1) when you register for an account, (2) to place an order in our shopping cart, and (3) to enter into one of our promotions. FiveStarFido.com will not sell, rent, or share this information with any other organization at any time - we guarantee this. Our goal is to provide you with an enjoyable, stressfree and secure online experience.
Cookies
Our web-site will request that we put a cookie on your computer. Cookies are pieces of information that a Web site transfers to an individual's hard drive for record-keeping purposes. The information stored will make your use of our site simpler and faster because it allows you to use the site without having to re-enter information on each visit. The cookies also keep track of your configured products and the items stored in your shopping cart, so you can search our site for more information or set up another product without losing the product information that you already created. In fact, cookies is necessary for the shopping cart to work properly
FiveStarFido.com does not use cookies to retrieve information from your computer that was not originally sent in the cookie, and we do not use information sent in the cookie for any other purpose other than to serve you.This information is not shared with any third party at any time.
Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. You can confirm this by noting the small yellow lock which appears on the bottom of your browser window during the checkout process.
We reveal only four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Credit card information is not stored in our database unless you desire so for your convenience on future checkouts. And when it is, the information is stored using complex encryption algorithms, to guarantee that, even if someone were able to gain access to the data, nothing useful could be obtained.
By using this site, you signify your agreement with FiveStarFido.com Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Your continued use of our site following changes to these terms means you accept those changes as well. However, we will continue to take every technological safety measure available to protect your personal information.
Our Promise to you:
We value your business very much, and take every precaution available to protect your personal information. Furthermore, unlike other companies, we never rent, sell, or disclose any of your personal information to any third party for marketing purposes. Any personal information we collect is used solely to help us provide you with the highest level of customer service.
Phone Orders:
If you do not feel comfortable transmitting your personal information over the internet, please do not hesitate to contact a helpful FiveStarFido.com sales representative to place your order over the telephone.
Phone:
1-866-512-2740
or
949-334-4220
for our local customers
Retail Store Hours:
M-F: 10am-6pm
Sat: 10am-4pm
Phone Customer Service Hours:
Mon-Fri: 9:00 am - 5:00 pm PST
Sat-Sun: Closed
